Frequently Asked Questions

In order to be able to list your property for short term rental activity on platforms such as
Airbnb, it is mandatory to obtain an AL License. In order to register your property you will
need to make an application at the Camara Municipal where your property is located. Once
your application is done you will need to follow the necessary steps in order to pass your
home inspection (which can take up to 3 months to have the inspection done). We can
facilitate this entire process.

Yes. Depending on the particular situation we will need to look at the contract and proceed
accordingly.

Yes, but there are penalties Involved. However, it is better to ask the airbnb guest to cancel,
so you are not charged those penalty fees.

Every enquiry we receive via airbnb will come up on the apps calendar, so you can look on
there to see every months schedule. We will also provide you with a breakdown of all your
reservations at the end of every month.

Yes you can, but you need to ensure that you let us know well in advance what dates you want to close off your calendar so we can ensure their is no complications with future bookings.

If a guest has made a reservation at your property, as it states in the contract, you will have
to honor the reservation. Otherwise we need to revert to the question above, can I terminate
a house rental or airbnb reservation.

Yes you can, but we always recommend locking it away in a specific cupboard or room in your house that will not need to be accessed by your guests.
Guests will pay a deposit to us, which we will keep as a safeguard. We will only return their deposit once we have done a walk through at the end of their stay to ensure everything is left the way the guests received your home upon their arrival. If we find anything that has been damaged. We will let you know so that we can use their deposit to repair and fix the item that was damaged.

Airbnb, social media platforms, direct data base and our private network of agents within
central Portugal.

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